As AI systems increasingly support the social and emotional well-being of humans, the integration of human-like interactions presents both opportunities and significant risks that necessitate the use of trauma-informed principles in design. This session examines the delicate balance between creating emotionally intelligent AI and maintaining essential ethical boundaries. Join Megs to explore critical decisions in AI development: when emotional support should be provided versus redirected to human professionals, how to establish clear limitations in AI capabilities, and methods for...
Megs Shah
CEO & CPO
Parasol Cooperative
Megs Shah is a globally recognized technology leader, social entrepreneur, and TEDx speaker with over two decades of experience in tech & AI innovation. As Founder and CEO of The Parasol Cooperative, she leads trauma-informed tech solutions like Ruth, an AI guardian, and SafeConnect, globally transforming support for survivors of abuse and trafficking. A pioneer in ethical AI, Megs has been featured in Forbes Women, recognized by UN Women, and highlighted in Euro News Week for her work at the intersection of AI and social impact. She speaks globally on ethical AI, trauma-informed technology, and digital safety, showcasing how enterprise-level AI expertise and governance can drive positive social change.